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Saturday, May 14, 2011

Summary: Committed, highly organized and detail oriented. Empassioned about and committed to empowering others to overcome the obstacles preventing self actualization. Twenty plus years in customer service coupled with delivery, client services and transporting projects.

MS State Board of Examiners for Social Workers and Marriage and Family Therapists: Licensed Social Worker since September 2008

Notable Accomplishments:
-Dispatch of 25 or more drivers in high call volume situation. Utilized nine active phone lines. Created new call sheet to ease order entry and dispatch duties.
-Created new daily cab trip/maintenance sheet for proper display of mileage, oil changes, hours worked and daily totals incorporated in and utilized by the company

Work Experience:

United States Census Bureau Field Division Jackson, MS
March 2009 - October 2009
Worked as an enumerator, collecting data for the 2010 census. Worked within an organized team. Documented the correct position of addresses and correct personal living situation data for specfied areas onto handheld computer. Responsible for correct mileage and upkeep of personal vehicle.

Hinds County Human Resource Agency Jackson, MS
January 2005 - May 2005
500 hour field placement within the Adolescent Offender Program. Performed casework and transported students to/from program. Helped students with homework while utilizing active listening and observing skills. Observed active counseling sessions. Performed minor group counseling. Responsible for van maintenance and statistics.

Jackson Human and Cultural Services Department Jackson, MS
April 2004 - May 2004
30 hour social work internship. Assisted with daily GED class signups. Answered phones. Participated in intern counseling sessions with other interns conducted by master`s level social worker

Mississippi Filing Systems, Inc Jackson, Ms
December 2000 - August 2002
Camera operator/file clerk. Mass produced 900 to 1400 images per hour, archiving medical records for local hospitals, physicians offices, insurance companies and other health related programs. Images were recorded on microfilm and compact disk. Maintained correct alphanumeric file order of the original files. Worked well within a large group in cramped quarters.

Veteran`s Cab Company Jackson, MS
May 1997 - November 1999
Timely transportation of customers, packages, human organs and blood to/from their destination. Created new cab trip and maintenance sheet for proper display of mileage, oil changes, hours worked, daily closeout, expense and financial balance. Some dispatch and order entry. Developed excellent rapport with customers and drivers.

Atlanta Connection Courier Service Atlanta, GA
October 1993 - November 1995
Timely transportation of packages throughout Atlanta Metro area as well as entire state of Georgia. Early morning dispatch of 25 or more drivers while taking phone orders from a 9 line system and simultaneously entering the run data into the computer. Developed excellent rapport with customers, drivers and management.

F. M. Inman Jr. Atlanta, GA
September 1987 - March 1989
Minor housekeeping and laundry. Cooked two meals per day. Assisted with proper medical doseage and wound maintenance. Driver. Assisted with shopping, recording banking transactions and any other record-keeping required.

Desktop Publisher Jackson, MS
March 1996 - May 2011
Owner, Faircloth Print Productions. Freelance for several professional linguists. responsible for proofreading and processing translated manuscripts of a complex nature into format suitable for printing. Duties also include designing business cards, brochures and other marketing paraphenalia for the local business community.

Clerical Associate/General Clerk B Jackson, MS
May 1981 - August 1987
These positions included processing engineering documents of a highly technical nature in support of the engineering staff. The latter position included working in the print shop making copies of large drawings using blueprint copiers and offset printers. Also hired in a temporary capacity for a project of classifying and photocopying 10,000 technical drawings of marine vehicles from the 1940`s.

Customer Service Jackson, MS
June 1972 - May 1986
This time period includes the earlier positions held in customer service. They include convenience store clerk and bartender. These positions are where people, cash management, store management and inventory skills were learned.


Jackson State University August 2008
Degree:Bachelor of Social Work
Major: Social Work
City: Jackson State: MS
Assistant Treasurer/Historian for the BSW Student Social Work Association, 2003-2004 Dean`s List Scholar, December 2004. Phi Alpha Honor Society, 2005. Who`s Who of
American Universities and Colleges, 2006.

Georgia Medical Institute July 1993
Degree:Home Health Aide/CNA Diploma
Major: Home Health Aide/Certified Nursing Assistant
City: Atlanta State: GA
4.34 GPA. MEDCOM Certificate of Excellence. GMI Certificate of Excellence as Highest Achiever for having the highest grade point average of the class.

Atlanta Area Technical School June 1992
Degree: Graphic Communications Diploma
Major: Graphic Communications
City: Atlanta State: GA
4.0 GPA. National Vocational Technical Honor Society. VICA gold medal, substate competition. Silver medal VICA state competition. AAT Super Skills Olympics in typesetting. Internship with MARTA reprographic/print shop.

Hinds Community College May 1981
Degree:Associate of Arts

Major: Pre-Nursing
City: Raymond State: MS

Jackson Barber College March 1978
Degree:Hairstyling Instructor`s Diploma
Major: Hairstyling
City: Jackson State: MS
Won third place as a student in the Roffler Hairstyling Olympics competition when competing against highly respected and trophied licensed professionals.

Jackson Barber College June 1977
Degree:Hairstyling Diploma
Major: Hairstyling/Barbering
City: Jackson State: MS
Excelled in the program and was offered a special invitation to attend an instructor`s program created specifically on my behalf.

20+ years in customer/client relations
Class D commercial driver's license
Camera/scanner operator
Desktop publisher and blogger
Excellent internet research and detecting skills
Excellent communication, negotiation and rapport building skills

Personal Interests:
Internet search/research, blogging, social networking, geotracking, exploring Buddhism, activism on behalf of the causes believed in.

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